Single Digits is a leading global provider of High Speed Internet Access (HSIA) management and support solutions, guest management software and technical support services. We offer a complete guest HSIA solution, including components of IP network design, engineering, professional services, ongoing maintenance, networking monitoring, multi-lingual support, revenue reporting and authentication tracking. Our sound business fundamentals – on which the company was created – have led to exceptional growth, profitability and recognition by Inc. Magazine as one of the 500 fastest growing companies in the United States in 2008 and 2009.
Our innovative Business Access Portal (BAP) empowers properties to tailor their HSIA to the unique needs of a variety of industries, including hospitality, property management, health care, government, education, travel and more. Thanks to our managed service business model, our clients are able to boost revenues, strengthen customer loyalty and better promote their own brands without capital expenditures.
Our key benefits and services include:
24x7 Live Guest Phone Support takes burden off your staff as our highly trained, guest service-oriented technicians answer 100% of user support calls.
Real-Time Proactive Network Monitoring minimizes service disruptions and enhances user experience.
Converged IP network design, deployment and maintenance allow for multiple applications to be delivered through a single source.
Guest billing and captive portal web tools enable you to customize your users' experiences.
Network optimization and Network Access Control (NAC) extends the life of existing infrastructure equipment by intelligently managing bandwidth and security as well as allowing for easy takeover.
Whether your property has a state-of-the-art network infrastructure or legacy equipment, we can save you costs by extending its service life, lowering its total cost of ownership (TCO) and enhancing your guest satisfaction without major investments. With Single Digits, you'll have the flexibility to leverage commercial, off-the-shelf equipment to eliminate the need to purchase costly, custom merchandise. Above all, we recognize the importance of customer retention and we are committed to making your users feel as welcome as possible.