Hospitality (Hotel) Support: 888.266.1096

Student Housing/Apartment Living Support: 877.778.9283

1Cloud Support: 855.256.8300

Client Login

Current News

Published in Current News

Single Digits Welcomes Brandi Emerson as VP of People and Culture 

Bedford, NH, January 30, 2019 - Single Digits, Inc. announced today the appointment of its new people and culture executive, Brandi Emerson. Emerson joins the company after having led a significant cultural transformation at a leading data integration software company. With fifteen years of comprehensive HR experience, her focus will be on supporting Single Digits’ continued growth while creating a world class employee experience for the global team. 

"Looking ahead to the next phase of our growth, retaining and attracting top talent and creating a strong culture are strategic priorities for the company. Brandi’s balanced approach to enhancing the employee experience while growing the business will ensure we have the right people in the right roles to maintain strong momentum across the organization," said Bob Goldstein, CEO. 

This represents the first of several new executive leadership roles designed to enable the strategic growth of the business for years to come. For more information on careers at Single Digits, Inc., visit us at www.singledigits.com/about/careers.

Published in Current News

SINGLE DIGITS ANNOUNCES STRATEGIC PARTNERSHIP WITH SUPERLOOP & ACQUIRES HSIA DIVISION OF GX2
KEY SALES, SUPPORT AND ENGINEERING STAFF JOIN THE RANKS

BEDFORD, NH, January 16, 2019 – Single Digits, Inc. announced today a strategic partnership with Australia-based Internet network solution provider Superloop, along with the acquisition of Superloop’s North American & European assets—formerly serviced by Superloop subsidiary GX2. Single Digits and Superloop will also join forces in the Asia Pacific region.

The partnership brings together Superloop’s broad connectivity and network strengths with Single Digits’ hospitality, MDU and student housing network management software and services to deliver an unparalleled end-to-end Internet solution to customers throughout the Asia Pacific metro areas served by Superloop. “Single Digits’ hospitality-focused Wi-Fi software and managed services will help deliver a premium in-building solution to the marquee US based hotel brands within our service areas,” explains Superloop CEO Drew Kelton.

Customer accounts will be serviced by two, in‐house, state‐of‐the‐art call centers in North America with a large, agile support staff ready to provide 24/7/365 customer service. Single Digits CEO Bob Goldstein added, “We can already see how Superloop’s bandwidth and engineering teams are adding strength to our portfolio of services.”

Single Digits acquisition of Superloop’s subsidiary GX2 HSIA service networks and contracts in North America and Europe was completed on December 31, 2018. “Our customers always come first,” explained Sam Beskur, founder and CTO of GX2. “We were looking for a partner that could assure no changes to our customers’ contract terms, monthly fees or service agreements. Single Digits shares a very similar philosophy with regards to how we operate and offer scope and scalability to better service the GX2 customer base. We couldn’t be happier.”

Single Digits looks forward to providing the rock-solid reliability and best-in-class customer service that GX2 customers had grown accustomed to. “Customers will experience a seamless transition as we’ve already begun welcoming aboard the GX2 team—along with new marquee hotels and our expansion into new markets,” says Steve Singlar, President of Single Digits. “The team’s talent and expertise was a major factor in the acquisition.”

Single Digits was recently acquired by GI Partners, a leading private equity firm. This is the first acquisition under GI Partners’ ownership.

 ABOUT SUPERLOOP

Superloop is an independent provider of connectivity services designing, constructing and operating networks throughout the Asia Pacific metro region. Superloop's vision is to be the most trusted enabler of connectivity and managed services throughout the Asia Pacific. The company owns and operates over 670kms of carrier-grade metropolitan fiber networks in Australia, Singapore and Hong Kong, connecting more than 310 of the region's key data centers and commercial buildings. With extensive carrier-grade, metro fiber networks in these markets and fixed wireless networks in Australia, Superloop delivers high-performance, connectivity solutions that are scalable and reliable.

ABOUT GX2

Global Gossip LLC dba GX2 Technology was founded in 1997 as an internet and phone card provider to international travelers in Australia. In 2009 GX2 moved into the full hospitality sector as an HSIA Managed Service Provider. GX2 has a robust history of well designed, well installed and well managed networks allowing their clients peace of mind. They have become known for providing innovative technology solutions to their hospitality and resort customers that robustly meet the needs of their customers and guests.

ABOUT SINGLE DIGITS

As a leading global provider of High Speed Internet Access (HSIA), Single Digits enables property owners to monetize their Wi-Fi networks through our award winning Broadband Authentication Platform. The company provides services to property owners in hospitality, student housing, MDU, malls, transportation, small box retail, mixed use and Class A office space. Single Digits delivers turnkey solutions including IP network design, guest Wi-Fi monetization, professional services, ongoing maintenance, network monitoring, multi-lingual support, revenue reporting and authentication tracking. The company has more than 450 employees with network operating centers in New Hampshire, Colorado, Nevada, Texas and Tijuana, Mexico.

For more information about Single Digits or to find out more about its services, please visit www.singledigits.com or contact: Kaylin Benfield, Single Digits Inc. Tel: 603-580-1539 Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

ABOUT GI PARTNERS

GI Partners is a private investment firm based in San Francisco. The firm has raised over $17 billion in capital from leading institutional investors across the globe. GI Partners' private equity team focuses on investments in the IT Infrastructure, Healthcare, Software, and Services sectors. For more information on GI Partners and its entire portfolio, please visit www.gipartners.com.

Published in Current News

Single Digits Inc. Acquired by GI Partners

Investment Expected to Support Ongoing Organic and Acquisition Growth

______________________________________________________________________

BEDFORD, NH and SAN FRANCISCO, January 3, 2019 – Single Digits Inc. announced today that it has been acquired by GI Partners, a leading private equity firm.

 Founded in 2003 and headquartered in Bedford, NH, Single Digits provides secure managed wireless network solutions. The company’s broadband authentication software platform allows property owners to tailor their wireless internet access to the specific needs of their guests and residents and is complemented by a full suite of service offerings, including upfront network design and installation, real-time network monitoring, and 24x7 call center support. Single Digits currently serves over 1,600 customers across the hospitality, student housing, MDU, transportation, and other end markets.

“We look forward to our partnership with GI Partners to continue to grow the company, both organically and through acquisitions,” commented Bob Goldstein, the company’s co-founder and CEO. “We see numerous exciting growth avenues to expand the breadth of the company’s relationships and product offerings, and we look forward to accelerating those initiatives and leveraging GI Partners’ expertise in technology infrastructure, property management, and software as we enter our next chapter of growth.”

 “We are confident that under the ownership of GI Partners, Single Digits will continue to deliver the highest quality customer service and industry-leading technology to our customers. We are now positioned to make new investments that will create scale, broaden our range of services, and enhance our current technology offerings,” added co-founder and President Stephen Singlar.

 GI Partners’ acquisition of Single Digits builds on the firm’s extensive track record of investing in technology infrastructure and services. “Secure network management is an increasingly critical service to building owners and operators,” said David Mace, Managing Director at GI Partners. “Single Digits has developed lasting relationships with leading hospitality brands and technology vendors to provide a software platform and full suite of services that improve the user experience. Single Digits’ reputation as an industry leader in hospitality and student housing is well established and the company is positioned to continue to grow and innovate as customers’ technology needs evolve. We are excited to work with management to continue growing the business over the coming years.”

 Single Digits represents the sixth platform investment in GI Partners Fund V, a $2.8 billion private equity fund raised in 2017. As part of the transaction, Bregal Sagemount, a leading growth equity firm, will exit its investment in Single Digits. “We are excited by the momentum that the Single Digits team has built over the past few years, particularly on new product development and market expansion,” said Daniel Kim, founding Partner at Bregal Sagemount. “We look forward to following their continued success in partnership with GI Partners in the years to come.”

Paul Hastings LLP acted as legal counsel to GI Partners. SunTrust Robinson Humphrey, Inc. provided financial advice and Goodwin Procter LLP provided legal advice to Single Digits.

About Single Digits

Single Digits is a leading provider of High Speed Internet Access management and support solutions. The company offers a complete guest internet solution, including components of IP network design, engineering, professional services, ongoing maintenance, networking monitoring, multi-lingual support, revenue reporting and authentication tracking. For more information, please visit www.singledigits.com.

About GI Partners

GI Partners is a private investment firm based in San Francisco. The firm has raised over $17 billion in capital from leading institutional investors across the globe. GI Partners' private equity team focuses on investments in the IT Infrastructure, Healthcare, Software, and Services sectors. For more information on GI Partners and its entire portfolio, please visit www.gipartners.com.

About Bregal Sagemount

Bregal Sagemount is a growth-focused private capital firm with $1.7 billion in committed capital. Founded in 2012, the firm provides flexible capital and strategic assistance to market-leading companies in high-growth sectors across a wide variety of transaction situations. Bregal Sagemount invests up to $150 million per transaction into both control and non-control positions and will make equity and/or debt investments. Targeted sectors include digital infrastructure, software, healthcare IT services, business and consumer services, and financial technology / specialty finance. For more information, please visit www.sagemount.com.

Published in Current News

2018 FastGrowthBedford, NH, August 6th, 2018 –Single Digits Inc., announced that CRN®, a brand of The Channel Company, has named Single Digits Inc., to its 2018 Fast Growth 150 list. The list is CRN’s annual ranking of North America-based technology integrators, solution providers and IT consultants with gross sales of at least $1 million that have experienced significant economic growth over the past two years. The 2018 list is based on an increase of gross revenue between 2015 and 2017. The companies recognized this year represent a remarkable combined total revenue of more than $50 billion.

“Single Digits has experienced a surge of growth over the past year, for which our entire organization should be proud.”, says Aaron Dufoe, vice president of sales and marketing at Single Digits. “Through both acquisition, organic growth and in conjunction with our partners Single Digits has expanded our resources and relationships across all verticals to ensure continued delivery of exceptional service. We are grateful to be recognized and aim for robust finish in 2018.”

“CRN’s 2018 Fast Growth 150 list features companies that are growing in an ever-changing, challenging market,” said Bob Skelley, CEO of The Channel Company. “As traditional solution providers are moving towards a services-focused business model, this extraordinary group have been able to successfully adapt;outperforming competitors and proving themselves as channel leaders. We are pleased to recognize these organizations and look forward to their continued success.”

About the Channel Company

The Channel Company enables breakthrough IT channel performance with our dominant media, engaging events, expert consulting and education, and innovative marketing services and platforms. As the channel catalyst, we connect and empower technology suppliers, solution providers and end users. Backed by more than 30 years of unequaled channel experience, we draw from our deep knowledge to envision innovative new solutions for ever-evolving challenges in the technology marketplace.

About Single Digits Inc.

Single Digits, Inc. is a leading global provider of High Speed Internet Access (HSIA) management and support solutions, guest management software and technical support services. We offer a complete guest HSIA solution, led by the pioneering Business Access Portal software and also includes components of IP network design, engineering, professional services, ongoing maintenance, networking monitoring, multi-lingual support, revenue reporting and authentication tracking. Our sound business fundamentals -- on which the company was created -- have led to exceptional growth, profitability and recognition by Inc. Magazine as one of the 500 fastest growing companies in the United States for multiple years.

Published in Current News

 58 15 SingleDigits Acquisition v3 header

SINGLE DIGITS ANNOUNCES ACQUISITION OF AIRWAVE NETWORKS


 BEDFORD, NH, November 16, 2017 – Single Digits, Inc. a leading global provider of High Speed Internet Access (HSIA) management software and support solutions—recently announced the acquisition of Airwave Networks—a leading provider of wired and wireless internet access and digital TV to student housing and MDU properties. For over 15 years, Airwave Networks has been known throughout the industry for providing best-in-class customer service and innovative Private Student Housing solutions. Airwave’s staff of over 150 employees will join the Single Digits team.

The fusion of Single Digits and Airwave is an exciting development in the student housing market, and will provide the industry with high speed Internet and CATV solutions supported by professionally engineered networks, expert staff and superior customer service.

“The acquisition of Airwave Networks enables Single Digits to support our customers like never before— with unrivaled scalability in technology and a larger support team. The technology platform gives our customers a tremendous advantage in their market, with reduced operating costs and more resources available to their customers,” explains Bob Goldstein, CEO of Single Digits.

With this announcement, Airwave’s nearly 120,000 student and MDU customers will receive the instant benefit of Single Digits’ Network Operations Center (NOC), multi-language support service and powerful software. The Broadband Authentication Platform (BAP) is Single Digits’ proprietary software, which streamlines all processes on student move-in day—using Property Management System(PMS) integration, and improving network supportability through advanced proactive monitoring and integrated trouble ticketing.

Bill Rinard, CEO of Airwave Networks adds, “We were approached by many different companies, and ultimately felt that Single Digits was the best fit for our customers and employees. Their innovative software platform, 24/7 support, and extensive NOC capabilities offer tremendous benefits. As the Wi-Fi hospitality leader, providing over 200 million unique authentications per year, we were convinced that Single Digits has the technology and capacity to handle the demands of our customer base and provide top-notch service.”

Airwave has served student housing and MDU properties in 44 states as well as Canada. With a dedicated technical staff of engineers experienced in RF analysis, networking, web applications and software engineering—along with recent developments in integrating IOT into networks—Airwave has provided property owners and managers with the ability to offer the technologically advanced amenities demanded by today’s student and apartment residents.

Single Digits CEO Goldstein concluded, “Airwave has built an excellent reputation with its clients and their residents by delivering the industry’s highest level of installation and field support. We’re confident Single Digits’ software and NOC services combined with Airwave’s strong Wi-Fi and bulk TV systems engineering and project management teams will be a winning combination.”

Financing for the transaction was provided by GOLDMAN SACHS SPECIALTY LENDING GROUP.

Single Digits is a portfolio company of BREGAL SAGEMOUNT, a growth-focused private capital firm based in New York.

 ABOUT AIRWAVE NETWORKS

 Airwave Networks customizes complex telecommunication packages and manages communication networks catered to the specific needs of the multi-dwelling housing environment. Founded in 2001, Airwave has demonstrated outstanding subscriber growth each year—and their student housing experience includes an eight-year history of managing telecommunications services for one of the largest companies in the student housing market.

 ABOUT SINGLE DIGITS

 As a leading global provider of High Speed Internet Access (HSIA), Single Digits enables property owners to monetize their Wi-Fi networks through our award winning Broadband Authentication Platform. The company provides services to property owners in hospitality, malls, transportation, small box retail, mixed use and Class A office space. Single Digits delivers turnkey solutions including IP network design, guest Wi-Fi monetization, professional services, ongoing maintenance, network monitoring,multi-lingual support, revenue reporting and authentication tracking. The company has more than 250 employees with network operating centers in New Hampshire, Colorado, Nevada, Texas and Tijuana, Mexico.

For more information about Single Digits or to find out more about its services,contact:

Kaylin Benfield, Single Digits Inc.

4 Bedford Farms Dr, Suite 210, Bedford, NH 03110 Tel: 603-580-1539 |

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Contact Us Today!

To set up a consultation, call us today at (603) 580-1539!

whitelogo

Single Digits is the white-label network operator for property owners.  We help our clients connect consumer devices to their private networks, and position them to take advantage of evolving business models, new and emerging revenue opportunities, and reduce their IT spend.

With 2000+ clients including 7 of the top 20 largest hotels, 300,000+ hotel guest rooms, and 60 Million+ authentications annually, we can work with any size property and increase their network capacity by  a factor of 20x
Back to Top