Education

“The Single Digits solution has removed a major source of frustration for students and parents while providing a desirable, secure Internet service. The solution paid for itself before the start of the second semester, reduced the technology strain on faculty and staff, and has enhanced our student's campus experience.” -Julaine McInnis Chief Financial Officer Walnut Hill School for the Arts

The introduction of wireless communications has removed many technology barriers and paved the way for a ubiquitous form of PC and MAC-enabled student education and instructor conveniences. As with any new technology however, these benefits are not without cost. Security, virus proliferation, and end user support all pose difficult challenges to IT managers of educational institutions.

At Single Digits, we understand these challenges and have designed a solution that does not require you to compromise in these critical areas.

Unlike many competitive offerings, the Single Digits Wi-Fi solution was designed from the ground up and with the needs of education in mind. Our extensive industry expertise has resulted in a broad portfolio of highly flexible product and service offerings for wireless network design/deployment, management, and technical support. A Wi-Fi solution from Single Digits provides the following features and benefits to educational institutions:

• 24x7x365 End User Support – The Single Digits Wi-Fi solution does not require any of your IT resources as 100% of user support calls are handled by our technicians – freeing up your staff to concentrate on managing the internal network.
• Real-Time Network Monitoring – Single Digits Technical Support Services also provides 24x7 network monitoring to ensure that your service runs smoothly. Our engineers keep a vigilant eye on the health of the network through redundant NOCs (Network Operating Centers).
• Security - Single Digits utilizes advanced peer-to-peer security and authentication tools to ensure that public traffic is kept completely separate from the private internal network. Additional security features such as bandwidth monitoring, firewall configuration, and content filtering are available to further minimize risk.
• Low Total Cost of Ownership – Single Digits Wi-Fi solution provides the ability to leverage the existing network infrastructure, keeping capital expenditures low. Deployments are rapid and non-disruptive, and management of the service requires very few IT resources.
• Comprehensive Management and Reporting – Single Digits AAA Software solution provides you with the necessary tools to proactively student and faculty access. This includes the ability to make changes to the CAP (Customer Access Portal or landing page), adjust bandwidth, review reports on activity at the user level, and many other valuable functions.