Hospitality

“At Nantucket Island Resorts, our guests expect to find the charm and comfort of an island destination with superior service and amenities. Single Digits Wi-Fi solution allows us to continue this philosophy with unobtrusive broadband services customized for our business needs and the convenience of our clientele.” - Michel Ducamp Managing Director Nantucket Island Resorts

Guest Internet access has quickly become a necessary amenity in the hospitality industry for gaining customer loyalty and retention. At Single Digits, we understand that your guests are your lifeline and their experience at your property is critical. While the methods for offering Guest Internet access may vary, one thing is certain: the service must be flawless, for both your guests as well as your staff.

Single Digits Wi-Fi service has been deployed by Hotels & Convention Centers, Vacation Resorts, Marinas, Campgrounds, Golf Courses, and Amusement Parks around the world. Therefore, we understand the challenges you face when offering Guest Internet, and the excellent opportunities this service can provide your property.

Unlike many competitive offerings, the Single Digits Wi-Fi solution was designed from the ground up and with the needs of property owners/managers in mind. Our extensive industry expertise has resulted in a broad portfolio of highly flexible product and service offerings for wireless network design/deployment, management, and technical support.

We firmly believe that deploying a Guest Internet service should not require you to give up a stake in your business. The Single Digits offering is based on fixed fee pricing – after all it is Your Business, it should be Your Internet.

A Wi-Fi solution from Single Digits provides the following features and benefits for the Hospitality industry:

• 24x7x365 End User Support – With Single Digits Wi-Fi solution, no technical expertise is required as 100% of user support calls are handled by our technicians – freeing up your staff to concentrate on serving customers and guests.
• Real-Time Network Monitoring – Single Digits Technical Support Services also provides 24x7 network monitoring to ensure that your service runs smoothly. Our engineers keep a vigilant eye on the health of the network through redundant NOCs (Network Operating Centers).
• Flexible Rate Models – Single Digits Wi-Fi solution allows you to decide whether or not to charge for the service, who to charge, how to charge, and where to charge. For instance, would your business guests pay a little extra for more bandwidth in the conference rooms?
• Service Control – Single Digits Business Access Portal solution provides you with the necessary tools to drive the service at your property. This includes the ability to make changes to the CAP(Customer Access Portal or landing page), adjust rates and bandwidth, review reports on activity or revenue, and many other valuable functions.
• Additional Value Opportunities – The Single Digits Business Access Portal can also generate additional value for your property. For instance, you can collect demographic and feedback survey data, customize the landing page to advertise local businesses, showcase other amenities at your property, or create corporate brand awareness.
• Security - Single Digits utilizes industrial grade security and authentication tools to protect your guests' private information.