MTU/MDU
“One of the reasons we chose wireless is because we are now the only residential building in Boston to offer this complimentary service to our tenants.” - Ed Lewis General Manager Exeter Towers
Owners and managers of residential and commercial properties face fierce competition in their efforts to attract and retain tenants. In addition to location, the cost of renting or buying a property often plays a major role in the tenant’s decision.
At Single Digits, we understand that your tenants are your lifeline and their experience matters. While the methods for offering Guest Internet access may vary, one thing is certain: the service must be flawless, for both your tenants as well as your staff.
Single Digits Wi-Fi service has been deployed by Multi-Tenant Units (MTU) and Multi-Dwelling Units (MDU) around the world. Therefore, we understand the challenges you face when offering Guest Internet, and the excellent opportunities this service can provide your property.
Unlike many competitive offerings, the Single Digits Wi-Fi solution was designed from the ground up and with the needs of MTU/MDU owners and managers in mind.
Our extensive industry expertise has resulted in a broad portfolio of highly flexible product and service offerings for wireless network design/deployment, management, and technical support.
We firmly believe that deploying a Guest Internet service should not require you to give up a stake in your business. The Single Digits offering is based on fixed fee pricing – after all it is Your Business, it should be Your Internet.
A Wi-Fi solution from Single Digits provides the following features and benefits for the Hospitality industry:
- 24x7x365 End User Support – With Single Digits Wi-Fi solution, no technical expertise is required as 100% of user support calls are handled by our technicians – freeing up your staff to concentrate on serving customers and guests.
- Real-Time Network Monitoring – Single Digits Technical Support Services also provides 24x7 network monitoring to ensure that your service runs smoothly. Our engineers keep a vigilant eye on the health of the network through redundant NOCs (Network Operating Centers).
- Cost Effectiveness – Single Digits Wi-Fi solution provides you the ability to leverage your existing network infrastructure. This results in lower capital expenditures, rapid and non-disruptive deployments, and less commitment of IT resources.
- Additional Value Opportunities – The Single Digits Business Access Portal can also generate additional value for your property. For instance, you can collect demographic and feedback survey data, customize the landing page to advertise local businesses, or broadcast general information to tenants such as meeting times and agendas.
- Flexible Rate Models – Single Digits Wi-Fi solution allows you to decide whether or not to charge for the service, who to charge, how to charge, and where to charge. For example, you could offer both a free low-speed service and a fee-based high-speed service at the same location.
- Service Control – Single Digits Business Access Portal solution provides you with the necessary tools to drive the service at your property. This includes the ability to make changes to the CAP (Customer Access Portal or landing page), adjust rates and bandwidth, review reports on activity or revenue, and many other valuable functions.
- Security - Single Digits utilizes industrial grade security and authentication tools to protect your tenant’s private information.