Service Providers
Providers of telecommunications services are in a heated race to fully capture and retain their subscribers. By offering multiple services over the same network infrastructure, wireline and cable operators alike can add to their revenue streams, while at the same time staying one step ahead of their competition.
Wireless hotspots are an excellent opportunity for service providers to up-sell their existing subscriber base and generate more traffic on their network.
With experience enabling some of the largest and most sophisticated wireless network infrastructures, Single Digits is the logical choice for service providers seeking to add Wi-Fi to their services portfolio.
Unlike many competitive offerings, the Single Digits Wi-Fi solution was designed from the ground up and with the needs of service providers mind. Our extensive industry expertise has resulted in a broad portfolio of highly flexible product and service offerings for wireless network design/deployment, management, and technical support.
A Wi-Fi solution from Single Digits provides the following features and benefits for service providers:
- 24x7x365 End User Support – The Single Digits Wi-Fi solution does not require any of your IT resources as 100% of user support calls are handled by our technicians – freeing up your staff to concentrate on supporting existing services.
- Real-Time Network Monitoring – Single Digits Technical Support Services also provides 24x7 network monitoring to ensure that your service runs smoothly. Our engineers keep a vigilant eye on the health of the network through redundant Network Operating Centers (NOC).
- Customizable OSS - Single Digits has developed a powerful hotspot management software solution that gives service providers complete control over their public hotspots. Using this application, providers can manage users, offer centralized billing, and deliver value-added content. Also included is the ability to make changes to the landing page, adjust rates and bandwidth, review reports on activity or revenue, and many other valuable functions.
- Scalability – The flexibility of the Single Digits service gives you the option of starting small and expanding only when it makes sense. Scalable and phased deployments are easy using our network design and deployment service, allowing you to determine the ROI and feasibility of future expansions.
- Security - Single Digits utilizes industrial grade security and authentication tools to protect subscriber’s private information.