Single Digits Announces Acquisition of Airwave Networks

BEDFORD, NH, November 16, 2017 – Single Digits, Inc. a leading global provider of High Speed Internet Access (HSIA) management software and support solutions—recently announced the acquisition of Airwave Networks—a leading provider of wired and wireless internet access and digital TV to student housing and MDU properties. For over 15 years, Airwave Networks has been known throughout the industry for providing best-in-class customer service and innovative Private Student Housing solutions. Airwave’s staff of over 150 employees will join the Single Digits team.

The fusion of Single Digits and Airwave is an exciting development in the student housing market, and will provide the industry with high speed Internet and CATV solutions supported by professionally engineered networks, expert staff and superior customer service.

“The acquisition of Airwave Networks enables Single Digits to support our customers like never before— with unrivaled scalability in technology and a larger support team. The technology platform gives our customers a tremendous advantage in their market, with reduced operating costs and more resources available to their customers,” explains Bob Goldstein, CEO of Single Digits.

With this announcement, Airwave’s nearly 120,000 student and MDU customers will receive the instant benefit of Single Digits’ Network Operations Center (NOC), multi-language support service and powerful software. The Broadband Authentication Platform (BAP) is Single Digits’ proprietary software, which streamlines all processes on student move-in day—using Property Management System(PMS) integration, and improving network supportability through advanced proactive monitoring and integrated trouble ticketing.

Bill Rinard, CEO of Airwave Networks adds, “We were approached by many different companies, and ultimately felt that Single Digits was the best fit for our customers and employees. Their innovative software platform, 24/7 support, and extensive NOC capabilities offer tremendous benefits. As the Wi-Fi hospitality leader, providing over 200 million unique authentications per year, we were convinced that Single Digits has the technology and capacity to handle the demands of our customer base and provide top-notch service.”

Airwave has served student housing and MDU properties in 44 states as well as Canada. With a dedicated technical staff of engineers experienced in RF analysis, networking, web applications and software engineering—along with recent developments in integrating IOT into networks—Airwave has provided property owners and managers with the ability to offer the technologically advanced amenities demanded by today’s student and apartment residents.

Single Digits CEO Goldstein concluded, “Airwave has built an excellent reputation with its clients and their residents by delivering the industry’s highest level of installation and field support. We’re confident Single Digits’ software and NOC services combined with Airwave’s strong Wi-Fi and bulk TV systems engineering and project management teams will be a winning combination.”

Financing for the transaction was provided by GOLDMAN SACHS SPECIALTY LENDING GROUP.

Single Digits is a portfolio company of BREGAL SAGEMOUNT, a growth-focused private capital firm based in New York.


Airwave Networks customizes complex telecommunication packages and manages communication networks catered to the specific needs of the multi-dwelling housing environment. Founded in 2001, Airwave has demonstrated outstanding subscriber growth each year—and their student housing experience includes an eight-year history of managing telecommunications services for one of the largest companies in the student housing market.


As a leading global provider of High Speed Internet Access (HSIA), Single Digits enables property owners to monetize their Wi-Fi networks through our award winning Broadband Authentication Platform. The company provides services to property owners in hospitality, malls, transportation, small box retail, mixed use and Class A office space. Single Digits delivers turnkey solutions including IP network design, guest Wi-Fi monetization, professional services, ongoing maintenance, network monitoring,multi-lingual support, revenue reporting and authentication tracking. The company has more than 250 employees with network operating centers in New Hampshire, Colorado, Nevada, Texas and Tijuana, Mexico.

For more information about Single Digits or to find out more about its services,contact:

Kaylin Benfield, Single Digits Inc.

4 Bedford Farms Dr, Suite 210, Bedford, NH 03110 Tel: 603-580-1539 | Email:


Business As Usual: Single Digits’ Response To The KRACK…

As is becoming increasingly common these days, yet another network security vulnerability has gone viral and this time it’s targeted specifically at Wi-Fi.  The short name for the vulnerability is KRACK (Key Reinstallation AttACK) and it affects the WPA2 protocol which is used by those who would like to protect connectivity to a Wi-Fi service by forcing clients to enter a password.  (More information on the vulnerability can be found here: ) This vulnerability is just the latest in a growing trend of published security flaws exposed to provide increased awareness of potential threats to user information. 

At Single Digits, it’s just business as usual and there’s no need to panic.  Providing a managed Wi-Fi service means staying on top of these potential threats and mitigating risks through implementation.  This shines a spotlight on what’s always made Single Digits unique: the right blend of security-focused technology and managed service best practices.

Below is some information to help you understand what this newly published threat means for your venue’s network and what Single Digits is doing to protect you and your guests. 

Understand If This Threat Is Relevant To Your Network And Gauge The “Risk”

First, this threat is specific to Wi-Fi SSIDs configured with WPA2 encryption.  This means that any user experience where guests are free to join a Wi-Fi network and log in through a common captive portal experience are not subject to any new threats.  These are usually referred to as “open” SSIDs and they are just that: open to any guest device that elects to join the network for the purposes of viewing and engaging with an authentication experience that ultimately provides Internet access.  By comparison, a WPA2 password-protected SSID requires that a guest provides a password directly on their Wi-Fi client device before they are associated to the Wi-Fi network and this is less common at a typical BYOD property.  Depending on your property type, there’s a good chance that you’re just providing your guests with a captive portal SSID, a WPA2 SSID may not be in use, and therefore no new risks have been exposed.

If you are utilizing a WPA2 password protected network, don’t panic.  There are still existing layers of protection that haven’t been undermined.  For one, most sensitive information is still sent in a secure cryptographic method utilizing protocols such as TLS (Transport Layer Security) and SSL (Secure Socket Layer).  Single Digits Broadband Authentication Platform (BAP) utilizes these methods to keep the user authentication experience secure and most devices will continue to be protected at this layer regardless of this vulnerability.

Take Stock Of Your Network Assets

The vulnerability presents itself in the communication between the guest device and the access point which means that the ultimate remediation will be a combined industry effort between the various Wi-Fi and guest device manufacturers.  Single Digits has already begun the process of documenting and implementing the various patches and firmware that have been released as a result of this vulnerability.  It’s important to understand which wireless manufacturers are in use at your property and which versions of this equipment are affected.  This information is readily available at your fingertips in Single Digits BAP reporting dashboard. 

Engage With Your Single Digits Team

Single Digits Network Operations team has already begun the remediation process and will be working with each venue to make the appropriate updates in accordance with the risk at each property.  As we’ve pointed out, many properties may not be subject to any additional threats as the combination of use case, manufacturer, and underlying solution technology has already been positioned to mitigate any guest data breaches.  If any changes are warranted, a Single Digits NOC specialist will be able to manage the scheduling and provide any implementation details in order to avoid disruption and permanently eliminate any ongoing threat.  These maintenance processes have matured over Single Digits 14-year service history and the secure & controlled approach to this type of updates is truly just business as usual.

Joe Martin

Director, Solution Architecture

October 17th, 2017


Single Digits Inc. Named to 2017 CRN Fast Growth…

Bedford, NH, August 11, 2017 – Single Digits Inc., announced that CRN®, a brand of The Channel Company, has named Single Digits Inc. to its 2017 Fast Growth 150 list. The list is CRN’s annual ranking of North America-based technology integrators, solution providers and IT consultants with gross sales of at least $1 million that have experienced significant economic growth over the past two years. The 2017 list is based on gains in gross revenue between 2014 and 2016, and the companies recognized represent a total, combined revenue of more than $16,717,688,643.

“We have experienced explosive growth over the last few years. This growth can be attributed to the hard work of our entire organization, including our partners.”, says Aaron Dufoe, vice president of sales and marketing at Single Digits. “Our inclusion on this list highlights the ever-growing demand for cloud-based network services and our commitment to offering the most innovative solutions for our customers. We are pleased to be recognized and look forward to a strong finish in 2017.”

“The companies on CRN’s 2017 Fast Growth 150 list are thriving in what is now a very tumultuous, demanding IT channel climate,” said Robert Faletra, CEO of The Channel Company. “This remarkable group of solution providers has successfully adapted to a landmark industry shift away from the traditional VAR business model to a more services-driven approach, outpacing competitors and emerging as true channel leaders. We congratulate each of the Fast Growth 150 honorees and look forward to their continued success.”

About the Channel Company
The Channel Company enables breakthrough IT channel performance with our dominant media, engaging events, expert consulting and education, and innovative marketing services and platforms. As the channel catalyst, we connect and empower technology suppliers, solution providers and end users. Backed by more than 30 years of unequaled channel experience, we draw from our deep knowledge to envision innovative new solutions for ever-evolving challenges in the technology marketplace.

About Single Digits
Single Digits, Inc. is a leading global provider of High Speed Internet Access (HSIA) management and support solutions, guest management software and technical support services. We offer a complete guest HSIA solution, led by the pioneering Business Access Portal software and also includes components of IP network design, engineering, professional services, ongoing maintenance, networking monitoring, multi-lingual support, revenue reporting and authentication tracking. Our sound business fundamentals — on which the company was created — have led to exceptional growth, profitability and recognition by Inc. Magazine as one of the 500 fastest growing companies in the United States for multiple years.

Bregal Sagemount Announces Majority Investment in Single Digits

New York, NY – February 14, 2017 – Bregal Sagemount, a leading private equity firm focused on growth-oriented investments in both control and non-control situations, today announced that it has made a majority investment in Single Digits, Inc., the leading global provider of High Speed Internet Access (“HSIA”) management software and managed services to the hospitality, healthcare, education, transportation, retail, and office verticals. Sagemount made the investment alongside Single Digits’ founders, Chief Executive Officer Robert Goldstein and President Stephen A. Singlar. The transaction includes a substantial primary capital injection that will allow Single Digits to actively pursue its strategic acquisition and organic growth initiatives. No further terms of the transaction were disclosed.

“We are excited to formally begin our partnership with the Bregal Sagemount team, whom we have had the pleasure of knowing for several years,” said Robert Goldstein, Co-Founder and Chief Executive Officer of Single Digits. “The new investment will allow Single Digits to invest in new product enhancements to stay ahead of our clients’ needs and continue to be the provider and acquirer of choice in the HSIA space.”

The investment in Single Digits builds on Sagemount’s track record of successful transactions in the software, data infrastructure, and managed services spaces. Single Digits’ solutions allow public venues, such as hotels, arenas, malls, and transportation hubs, to provide secure, high reliability, fast broadband access to their guests and customers. The company’s core software solution, the Broadband Authentication Platform (“BAP”), empowers each client to tailor their HSIA offering to their unique needs. The BAP is complemented by a full suite of offerings, including IP network design and deployment, real time proactive network monitoring, 24×7 live customer support, and network optimization/network access control technology.

“High quality, hassle-free data connectivity is critical to the customer experience for hotels and other public venues,” said Daniel Kim, Founding Partner of Bregal Sagemount. “Single Digits has built a reputation in the industry as the trusted holistic HSIA/WiFi solution provider. The Single Digits team is world class and is poised to build on its established market leadership position organically and through acquisitions.”

“It is an exciting time for the Single Digits family,” said Stephen A. Singlar, Co-Founder and President of Single Digits. “We are thrilled to partner with the Sagemount team, who like us, believes in investing in continued product innovation and in enhancing our strong client service capabilities. We look forward to partnering with Bregal and benefiting from their valuable operational insights and financial expertise.”

Bregal Sagemount’s involvement will be led by Daniel Kim, Pavan Tripathi, and Kirk Smith. Cook, Little, Rosenblatt & Manson p.l.l.c. provided legal counsel to Single Digits. Goodwin Procter LLP represented Bregal Sagemount.

Single Digits Propels Expansion Through Acquisition of Ze-Net Technologies

Bedford, NH, January 3, 2017 – Single Digits, Inc. a leading global provider of High Speed Internet Access (HSIA) management software, IP network integration and support solutions has acquired Texas based Ze-Net Technologies Inc., a leading provider of Wi-Fi infrastructures for the hospitality industry. Ze-Net Technologies is known for its high-touch, white glove technical service and support.

The acquisition expands the company’s reach across the hospitality industry, adding hundreds of properties across a broad geographic landscape, and it boosts its Wi-Fi project management and field engineering depth in both full service and select service hotels. Ze-Net customers will immediately receive the benefit of the Single Digits authentication platform.

“Ze-Net’s acquisition is a major addition to our company. It adds a highly technical team on the ground in Texas and strengthens our ability to deliver cost effective service in the Southwest. Ze-Net has built and excellent reputation for network design and installation for complex hospitality environments. We look forward to a seamless transition and welcome Ze-Net’s following of loyal customers,” says Bob Goldstein, CEO of Single Digits.

Randy Jamison, CEO of Ze-Net adds “As all of the major hospitality brands push out more comprehensive standards, HSIA providor consolidation makes sense. After careful research we felt Single Digits provides the right technology and support that meets the high standards of Ze-Net customers. We are excited to be joining forces with the industry leader Single Digits to offer our customers brand standard compliant solutions that consistently exceed guest expectations.”

About Ze-Net Technologies

Ze-net Technologies, Inc. designs and maintains advanced LAN infrastructures for the hospitality industry. A Marriott GPNS vendor, Ze-net Technologies provides high-speed internet access installations and upgrades to the top hotel brands across the United States. Ze-net Technologies was founded in 1998 by veteran IT professionals.

About Single Digits Inc.

As a leading global provider of High Speed Internet Access (HSIA), Single Digits enables property owners to monetize their Wi-Fi networks through our award winning Broadband Authentication Platform. The company provides services to property owners in hospitality, malls, transportation, small box retail, mixed use and class A office space. Single Digits delivers turnkey solutions including IP network design, guest Wi-Fi monetization, professional services, ongoing maintenance, network monitoring, multi-lingual support, revenue reporting and authentication tracking. The company has more than 250 employees with network operating centers in New Hampshire, Colorado, Nevada, Tijuana Mexico and Texas.