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Single Digits Announces Strategic Partnerships with Superloop & Acquires HSIA Division of GX2January 16, 2019
BEDFORD, NH, January 16, 2019 – Single Digits, Inc. announced today a strategic partnership with Australia-based Internet network solution provider Superloop, along with the acquisition of Superloop’s North American & European assets—formerly serviced by Superloop subsidiary GX2. Single Digits and Superloop will also join forces in the Asia Pacific region.
The partnership brings together Superloop’s broad connectivity and network strengths with Single Digits’ hospitality, MDU and student housing network management software and services to deliver an unparalleled end-to-end Internet solution to customers throughout the Asia Pacific metro areas served by Superloop. “Single Digits’ hospitality-focused Wi-Fi software and managed services will help deliver a premium in-building solution to the marquee US based hotel brands within our service areas,” explains Superloop CEO Drew Kelton.
Customer accounts will be serviced by two, in‐house, state‐of‐the‐art call centers in North America with a large, agile support staff ready to provide 24/7/365 customer service. Single Digits CEO Bob Goldstein added, “We can already see how Superloop’s bandwidth and engineering teams are adding strength to our portfolio of services.”
Single Digits acquisition of Superloop’s subsidiary GX2 HSIA service networks and contracts in North America and Europe was completed on December 31, 2018. “Our customers always come first,” explained Sam Beskur, founder and CTO of GX2. “We were looking for a partner that could assure no changes to our customers’ contract terms, monthly fees or service agreements. Single Digits shares a very similar philosophy with regards to how we operate and offer scope and scalability to better service the GX2 customer base. We couldn’t be happier.”
Single Digits looks forward to providing the rock-solid reliability and best-in-class customer service that GX2 customers had grown accustomed to. “Customers will experience a seamless transition as we’ve already begun welcoming aboard the GX2 team—along with new marquee hotels and our expansion into new markets,” says Steve Singlar, President of Single Digits. “The team’s talent and expertise was a major factor in the acquisition.”
Single Digits was recently acquired by GI Partners, a leading private equity firm. This is the first acquisition under GI Partners’ ownership.
Superloop is an independent provider of connectivity services designing, constructing and operating networks throughout the Asia Pacific metro region. Superloop’s vision is to be the most trusted enabler of connectivity and managed services throughout the Asia Pacific. The company owns and operates over 670kms of carrier-grade metropolitan fiber networks in Australia, Singapore and Hong Kong, connecting more than 310 of the region’s key data centers and commercial buildings. With extensive carrier-grade, metro fiber networks in these markets and fixed wireless networks in Australia, Superloop delivers high-performance, connectivity solutions that are scalable and reliable.
Global Gossip LLC dba GX2 Technology was founded in 1997 as an internet and phone card provider to international travelers in Australia. In 2009 GX2 moved into the full hospitality sector as an HSIA Managed Service Provider. GX2 has a robust history of well designed, well installed and well managed networks allowing their clients peace of mind. They have become known for providing innovative technology solutions to their hospitality and resort customers that robustly meet the needs of their customers and guests.
ABOUT SINGLE DIGITS
As a leading global provider of High Speed Internet Access (HSIA), Single Digits enables property owners to monetize their Wi-Fi networks through our award winning Broadband Authentication Platform. The company provides services to property owners in hospitality, student housing, MDU, malls, transportation, small box retail, mixed use and Class A office space. Single Digits delivers turnkey solutions including IP network design, guest Wi-Fi monetization, professional services, ongoing maintenance, network monitoring, multi-lingual support, revenue reporting and authentication tracking. The company has more than 450 employees with network operating centers in New Hampshire, Colorado, Nevada, Texas and Tijuana, Mexico. For more information about Single Digits or to find out more about its services, please visit www.singledigits.com
ABOUT GI PARTNERS
GI Partners is a private investment firm based in San Francisco. The firm has raised over $17 billion in capital from leading institutional investors across the globe. GI Partners’ private equity team focuses on investments in the IT Infrastructure, Healthcare, Software, and Services sectors. For more information on GI Partners and its entire portfolio, please visit www.gipartners.com.