ConnectionAssist Device Onboarding & Configuration

Excellent Wi-Fi service starts with a great onboarding experience.

ConnectionAssist is a powerful suite of software and services offering identity management, network policy management, device profile provisioning, and software development kits (SDKs).

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Profile Manager SDKs for iOS and Android simplify the user onboarding experience in applications.

An SDK may be embedded into any third-party application to simplify the steps the end-user takes to connect: zero-touch in Android and one-touch in iOS.

The following types of networks are supported:

    • Open
    • WPA2-PSK
    • 802.1x EAP-TLS
    • 802.1x EAP-TTLS
    • Passpoint® with EAP-TTLS inner authentication
    • Passpoint® with EAP-TLS inner authentication


As well as in-app network provisioning with the SDK, we can also provide web-based profile delivery for iOS, Android, Windows 10 and macOS operating systems. The delivery pages can be branded with your company logo.


Manage network configuration data required to generate downloadable profiles or to configure the Profile Manager SDKs on devices. Policies (sets of network data) can be generated for different use cases.

Each policy contains all the core information required to generate the device network configurations, including:

    • SSID
    • network passwords
    • server certificates
    • fully qualified domain names (FQDN)

Profile management can be suppressed in the SDKs for particular cellular operators or if other applications are installed on a device and set how often to check for updates.

The policy manager can also push notifications to devices to trigger updates automatically when policies are saved, or manually generated with an optional filter by OS, app version, and user identity.

Third-party developers can use the available alpha and beta channels for integration updates. These channels allow developers peace of mind and a place to configure and test updates without affecting the current production settings.

    • The Android SDK version supports minimum Android API 21 (Lollipop) and is built with and targets API 29.
    • The iOS SDK supports iOS 12 and later.


Privacy is increasingly important to users and network owners alike. Using ConnectionAssist allows profiles to be configured with several different credential types:

  • ConnectionAssist generated
  • Network provider generated
  • Subscriber provided

Using ConnectionAssist or network provider-generated credentials means the users’ data is never shared directly with networks, helping to mitigate the risk of credential theft. ConnectionAssist can generate per-user or per-device credentials for each network the user has access to further reducing the risk of abuse of network accounts. All aspects of ConnectionAssist Identity Management are available via API and an online portal.


Our Mobile “Find and Connect” apps include the SDK functionality to simplify the user onboarding process and these apps can be customized to match your company’s branding. The “Find” feature is also available without the SDK functionality so that you can show your users where your Wi-Fi service is available.

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