We are there for your guests 24x7x365 as an extension of your property with three levels of support:
Tier 1: Our call center staff connects your guests to the internet ASAP. No matter the device or time of day.
Tier 2: The engineers at our Network Operations Center field calls from your staff and troubleshoot the physical, data, network, and transport layers of your infrastructure remotely.
Tier 3: Our nationwide network of local partners is on call to service equipment on site.
- 100% US Based
- Highly trained staff in both technical resolution and customer care
- 24x7x365 Bilingual Support
- Customizable SLA’s and branded greetings
- Our software monitors network proactively manage problems
- First call resolution rate <90%
Contact Us Today!
To set up a consultation, call us today at (603) 580-1539!